Riverwave
  • Home
  • Ultimate Wi-Fi
  • Residential
  • Business
  • SmartBiz
  • SMART BIZ HOW TO LIBRARY
  • LOG IN
  • Support
  • About Us
  • F.A.Q.
  • Phone Services
  • DIRECTV
  • Policies

Providing Western North Carolina with the Best High Speed Fiber Internet Service!

Riverwave
  • Home
  • Ultimate Wi-Fi
  • Residential
  • Business
  • SmartBiz
  • SMART BIZ HOW TO LIBRARY
  • LOG IN
  • Support
  • About Us
  • F.A.Q.
  • Phone Services
  • DIRECTV
  • Policies

New to RiverWave Broadband?

Welcome to your fast, reliable, truly local, ultimate Wi-fi experience!

Click on the start here button to set up your RideRiverWave App.

After you are set up, come back here to watch the how-to videos below to get the most out of your RiverWave experience.

START HERE

Customer Portal

Pay Your Bill

Set Up Auto Pay

Update your Payment Method

Review Current and Past Invoices

Review Usage

Track Support Tickets

CUSTOMER PORTAL LOG IN

RIVERWAVE Library - FAQ HOW TO VIDEOS

Setting Up and Using RideRiverWave App

Setting Up Your Wi-Fi and App

Introduction to your RideRiverWave App

Setting Up Your Wi-Fi and App

Introduction to your RideRiverWave App

Main Dashboard

Introduction to your RideRiverWave App

People Places and Things

Getting to know People Places and Things

Change Network Name and Password

Change your Network Name and Password

View Network Usage

View Network Usage

Set Up Network Priorities

Set Up Network Priorities

Set Up Guest Network

Setting Up a Guest Network

Connect Alexa to RideRiverWave App

Set Up Alexa to work with RiverWave App

Enable and Disable Applications

Enable and Disable Applications

Generate excitement

What's something exciting your business offers? Say it here.

RideRiverWave App - ProtectIQ

Search For and Download the RideRiverWave App  in the Apple Store or Google Play

Network Security - ProtectIQ

Set Up Alexa to work with RiverWave App

Setting up and Using Parental Controls

Search For and Download the RideRiverWave App  in the Apple Store or Google Play

Basic Parental Controls

Introduction to your RideRiverWave App

Enhanced Parental Controls

Getting to know People Places and Things

Add Content Restrictions

Change your Network Name and Password

Set Screen Time Limits

View Network Usage

Set Up Alerts

View Network Usage

Riverwave Library - PDF

Want to know more about your home network?  See the info sheets below!  Ride RiverWave

Wi-Fi Security Explained (pdf)

Download

How to Set Up a Guest Network (pdf)

Download

Why Fiber Internet is the best option (pdf)

Download

Understand Internet Connection Speeds (pdf)

Download

The Difference between Internet and Wi-Fi (pdf)

Download

Copyright © 2025 Riverwave - All Rights Reserved.

Powered by

  • About Us
  • Contact Us
  • F.A.Q.
  • RideRiverWave App
  • Speed Test
  • Phone Services
  • Internet Service Request
  • Policies

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept